Privacy Policy

1 · Who we are

Los Joyeritos is a family-owned jewelry shop at 7045 N Armenia Ave, Tampa, FL 33604. This policy explains, in plain language, how this website handles information. It covers this site only — our online shop at shop.losjoyeritos.com is a separate site with its own policies.

2 · Visit statistics

The site keeps basic visit counts: which pages are viewed and whether the visit comes from a phone or a computer. These counts have no names in them and do not identify you personally.

If your browser sends a Do Not Track signal, we honor it.

3 · Your feedback

When you use our feedback card, we receive the star rating you choose, the message you write, and — only if you decide to share it — a way to reach you, like a phone number or email. That contact field is always optional. Private feedback goes straight to the family and is never published on the site.

4 · Third-party services

Some parts of the site rely on trusted outside services when they are active. Each of these companies handles data under its own privacy policy:

• Google Analytics — visit statistics on every visit; it sets cookies you can clear or block in your browser
• GoHighLevel — powers our contact and financing forms; what you type in a form passes through their service
• Financing partners — the application buttons take you to each partner's own website
• Our online shop at shop.losjoyeritos.com — purchases happen there, under its own terms and privacy practices

5 · Why we use it

Two simple reasons: to improve the website and the service we give you, and to read and respond to your feedback. That's it.

6 · Where it's stored

Feedback and visit statistics are kept in a secure database hosted in the United States, and only the shop has access to them.

7 · We never sell your data

We do not sell your information. We don't rent it, trade it, or hand it to advertisers. Ever.

8 · Your choices

You can browse this entire site without giving us any personal information. If you'd like to know what we have from you — or want it deleted — email us and we'll take care of it:

[email protected]

9 · Changes to this policy

If the way the site handles information ever changes, we'll update this page and its effective date. This version is effective as of August 2026.

10 · A final note

This page is informational and written in plain language so every customer can understand it — it is not legal advice. If anything isn't clear, ask us; we'd rather explain it in person than hide behind fine print.

11 · Text Messages (SMS)

If you opt in through our forms or web chat, we collect your name, phone number and message content to reply to your inquiry and send appointment or order updates — and offers only if you separately consented to marketing messages. Reply STOP at any time to cancel, or HELP for assistance (or write to [email protected]). We keep SMS consent records only as long as needed for these purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Sharing with subcontractors for support services (for example, customer service) is permitted.

(Spanish summary of the clause above:) Your mobile number and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes; they may only be shared with subcontractors that help us provide support services.

12 · Cookies & Consent Choices

Google Analytics runs on every visit and sets its own cookies; it is not controlled by the consent banner, and you can block or clear those cookies in your browser. The banner lets you choose 'Accept all' or 'Essentials only', and that choice controls the chat widget and any marketing features. Essentials-only keeps functional storage (your language and consent choice) and our cookieless first-party visit counts; 'Accept all' additionally enables the chat widget, which sets its own cookies. Change your choice anytime with 'Cookie preferences' in the footer.